Shipping Policy
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
- Standard Shipping (Canada):
- Express Shipping (Canada):
- International Shipping:
Please note that delivery times are estimates and may vary due to factors beyond our control, including customs delays for international orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to follow your package’s journey.
Customs & Import Taxes (For International Orders)
Reebs is not responsible for any customs or import duties charged once your package reaches its destination. Any additional fees for customs clearance are the responsibility of the customer.
Lost or Delayed Shipments
If your package is delayed or appears lost, please contact us at support@reebs.ca, and we’ll do our best to assist. However, Reebs is not responsible for delays caused by the postal service or customs.
Incorrect Address
Please ensure your shipping address is accurate when placing an order. Reebs cannot be held responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions or need assistance with your order, please reach out to us at support@reebs.ca. We’re here to help!