Privacy Policy
At Reebs, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from reebs.ca.
1. Information We Collect
- Personal Information: When you place an order, create an account, or sign up for our newsletter, we collect personal information such as your name, email address, shipping and billing addresses, and payment information.
- Device Information: We collect data about your device, browser, IP address, and how you interact with our website through cookies and similar tracking technologies.
- Usage Information: To improve our services, we may track information on how you navigate and use our website, including the pages visited, time spent, and interactions.
2. How We Use Your Information
- Order Fulfillment: We use your personal information to process and fulfill orders, communicate with you, and manage payments.
- Customer Support: Information is used to assist you with inquiries, returns, and any issues you may encounter.
- Marketing & Updates: If you’ve opted in, we may send promotional emails and newsletters. You can opt-out of these communications at any time.
- Website Improvement: We analyze website usage and device information to improve our services, personalize user experiences, and enhance website security.
3. Sharing Your Information
- Service Providers: We may share information with third-party vendors who assist us with order processing, payment processing, shipping, and analytics. These parties are required to protect your information and use it only for the services provided.
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety, or that of others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze traffic. You can control cookies through your browser settings.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is completely secure.
6. Your Rights
- Access and Correction: You have the right to access and correct your personal information.
- Opt-Out: You can opt-out of promotional communications by following the unsubscribe instructions in our emails.
- Data Deletion: You can request deletion of your data by contacting us at support@reebs.ca. Note that we may retain certain information as required by law.
7. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or store information from children under 13.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Any changes will be posted here with the updated effective date.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us at support@reebs.ca.